Our Online Store gladly accepts returns within 14 days of the delivery date.
- Make sure the items are in the same condition you received them in, with all tags still attached.
- Complete the online Return Form in order to get a Return Number.
- Use the pre-printed UPS label included in your order and leave the package at a UPS drop-off location within 14 days of the delivery date: a flat Return Fee of $6.00 (plus Sales Tax on this fee, where applicable) will be automatically deducted from your refund.
- If you prefer, you may send the return using a courier of your choice. If you ship the return package on your own, the Return Fee will not be deducted from your refund. For your security we suggest you use a trackable and insured shipping service, as we are not responsible for the delivery of the return packages.
Ship your return to:
500 Allen Avenue
Clawson, MI 48017
Your return will be accepted within 3 working days from the delivery date at our warehouse. Refunds will be issued only for properly returned items. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you.
You may keep track of the return status through My Return or with the UPS Tracking Number you find on your copy of the pre-printed label.
You can find complete details on return conditions in the How to return area.
It is necessary to complete this Return Form within 20 days from the date you received your package in order to receive your Return Number.
Return items must be handed over to UPS within 20 days from the date the package was delivered to you.
We reserve the right to refuse returns that are shipped after the 20-day grace period has expired or items that are not in the same condition you received them in.
All orders placed between November 2nd and December 23rd can be returned until January 8th.
Enter the Order Number relating to the products you want to return.
- We cannot accommodate exchanges at this time
- Vintage, Beachwear, Underwear and any items from Sample and Charity Sales are FINAL. From time to time, we may designate other merchandise non-returnable. Any such designation will be noted on the Product Page of non-returnable products.
- Send your return from the same Country in which you placed your order. We will not be able to accept returns from different Countries.